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Returns & Exchanges

At SHOP ALL, we want you to love every piece you purchase; however, if you are not completely satisfied, you may return or exchange your items within 30 days of delivery. All garments must be in their original, unworn condition with all designer tags still attached to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing